What is your check-in and check-out time?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges. Please contact us in advance if you need flexible timing.
What is your cancellation policy?
You can cancel your reservation free of charge up to 48 hours before your scheduled arrival. Cancellations made within 48 hours of arrival are subject to a one-night stay charge. Please see our full Cancellation Policy page for complete details.
Do you allow pets?
Yes! We are a pet-friendly property and welcome well-behaved pets. There is a small additional fee per pet per night. Please let us know in advance if you're bringing a pet so we can prepare your room accordingly and provide pet amenities.
Is parking available?
Yes, we offer complimentary on-site parking for all guests. No reservation is required. For oversized vehicles or special parking needs, please contact us in advance.
Do you offer airport shuttle service?
Airport shuttle service is available for an additional fee. Please contact us at least 24 hours in advance to arrange pickup. We can also help you arrange taxi or rideshare services.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept debit cards and cash payments. Payment is required at check-in or at the time of booking for certain rates.
Is breakfast included in the room rate?
Breakfast inclusion varies by room type and rate selected. Please check your specific booking details or room description. We also offer à la carte breakfast options for guests whose rates don't include breakfast.
What amenities are included in the room?
All rooms include complimentary WiFi, air conditioning, flat-screen TV, coffee maker, mini-fridge, and premium toiletries. Specific amenities may vary by room type. Please see individual room descriptions for complete details.
Can I request a specific room or floor?
While we cannot guarantee specific rooms or floors, we will do our best to accommodate your preferences. Please include any special requests in the booking notes or contact us directly. We honor requests in the order received, subject to availability.
Do you have accessible rooms?
Yes, we have wheelchair accessible rooms with roll-in showers, grab bars, and other accessibility features. Please contact us directly when booking to ensure we can meet your specific accessibility needs and provide the best possible accommodation.